Medical Transcription

       Indraft Solutions has been specialising in medical transcription since 2002, and has acquired significant expertise in providing services to all healthcare professionals. We completely understand the needs and requirements of the medical profession, and cater both for small and large practices – our services are tailored to your requirements and customised to your practice style.

Our medical transcriptionists are trained in specialist medical vocabulary and terminology and undergo an induction course lasting at least one month before commencing work. With a fast turnaround time and excellent accuracy records, your practice will experience an immediate increase in administrative efficiency leading to greater financial benefits and patient satisfaction.

You can dictate from your clinic, hospital or home – virtually anywhere where you have internet access. We operate 24/7. You dictation will be returned to you within hours

Our services are particularly beneficial to:

• Single practitioners
• Expert Witnesses
• Group practices
• Management companies
• Consultants
• Social workers
• Clinics
• Hospitals – doctors and managers
• …all healthcare workers – NHS or independent sector

Benefits to the Healthcare Sector:

• increased efficiency
• cost savings
• faster turnaround of letters
• allows your in-house staff to concentrate on patient related tasks
• improved patient satisfaction

Flexibility:

Your use of Indraft services can be as flexible as suits your needs. You can use us regularly, or just on a temporary basis to cover secretarial holidays, sickness, or even to catch up with your backlog.

Turnaround times:

Indraft’s offices operate 24/7 throughout the year. All dictation received before 1200 on a weekday is returned by no later than 1700 the same day; dictation received after 1200 may be returned the same day, but at any event no later than 0900 the next day. Work received at the weekend will be returned latest by 0900 Monday.

Confidentiality:

Indraft recognises that its clients’ work may be sensitive and confidential, and we always prepare and sign a Confidentiality Agreement in favour of the client. All files are transferred via our ShareFile tools which encrypt the files at rest and in transit. Indraft is registered with the Information Commissioner’s Office (ICO) and complies with GDPR requirements and guidelines issued by the ICO in relation to keeping clients’ information confidential.

Technology:

Indraft is constantly upgrading their services to reflect advances in technology. We currently use the most modern technology to enable us to provide quality, accuracy and excellent turn around time solutions to our clients at the most cost effective prices.